Contact Us

WGL Holdings, Inc.

1000 Maine Ave., SW
Washington, DC 20024

Corporate Governance Compliance Hotline

(800) 249-5360

Media Inquiries


E-mail: wglmedia@washgas.com

Emergency Contact

If you smell gas, or if you have an emergency involving natural gas, leave the area immediately, and call 911 or Washington Gas at 844-WASHGAS (select option 1 for the Emergency Leak Line).
Shenandoah Valley, Va., customers, call: (540) 869-1111 or (800) 566-7436

Customer Service

Washington Gas
Attn: Customer Care
6801 Industrial Road
Springfield, VA 22151

Automated Self-Service Line

Telecommunication Relay Service/TTY/TTD

Phone: 711 or (800) 735-2258

Contact Us by Email

Please complete the online form.

Pay By Mail

Washington Gas
P.O. Box 37747
Philadelphia, PA 19101-5047

Career Opportunities

Washington Gas Springfield Facility
6801 Industrial Road
Springfield, VA 22151

Media Contact Information

24-Hour Contact Number:
(202) 624-6334

Call Before You Dig

Washington Gas Damage Prevention
Hotline: (800) 428-5364

District One Call:
811 or (202) 265-7177

Miss Utility of Maryland:
811 or (800) 257-7777

Miss Utility of Virginia:
811

Gas Conversion

Washington Gas Light Company
6801 Industrial Road, 3rd Floor
Springfield, VA 22151
Phone: (703) 941-HEAT
Fax: (703) 750-7691
Email: 941sales@washgas.com

Unresolved Issues

If you have previously brought a matter to our attention and it remains unresolved, please contact our Customer Service Escalations Team for assistance.

WGL Energy - Vienna Office

8614 Westwood Center Drive
Suite 1200
Vienna, VA 22182-2260
(703) 333-3900

WGL Energy - Regional Sales (Baltimore)

400 East Pratt Street
Suite 710
Baltimore, MD 21202-3129 (USA)
1-844-427-5945

WGL Energy - Regional Sales (Philadelphia)

1835 Market Street
Suite 2705
Philadelphia, PA 19103-2968 (USA)
(844) 427-5945

WGL Energy - Regional Sales (Pittsburgh)

707 Grant Street
Suite 3630
Pittsburgh, PA 15219-1965 (USA)
(412) 918-1474

Customer Service

P.O. Box 7600
Hampton, VA 23666-9914
Phone: 1 (844) 4-ASK-WGL
wges_info@wges.com

Contact Information

Contact infoatHG@washgas.com
Phone: (304) 822-5664 or (304) 822-3355

If you smell gas, call 911. Then contact us 24 Hours at (800) 221-0221. Or call collect (703) 750-4371.

Call Before You Dig

West Virginia: 811
Miss Utility of West Virginia:
811 or (800) 245-4848
www.muwv.org